Driver's LicenseCustomer Service
We are currently looking for a full-time, experienced Automotive Service Advisor at Caskinette Ford in Carthage, NY! Our service advisors assist our customers with all of their service needs and create a positive customer experience to build loyalty.
Responsibilities include, but are not limited to:
-Schedule service appointments
-Greet customers in a kind manner and record all vehicle information
-Accurately write up vehicle issues on repair orders
-Refer to service history & inspect vehicles
-Recommend additional vehicle services needed
-Provide accurate written cost estimates for labor and parts
-Keep customers posted on progress of repairs throughout the day: Includes explaining in detail of any estimate or time changes and getting proper authorization before performing additional repairs
-Maintaining a high level of customer satisfaction standards
Experience:
-Top-notch communication skills
-Great attitude and personality
-Excellent customer service skills
-Must have a valid driver's license
-Those interested should also be self-motivated, honest, computer savvy and a team player.
We offer one of the most competitive pay plans & great benefits (401K, medical, dental, life).
Job Type: Full-time
Experience:
- X-Time: 2 years (Preferred)
Location:
License:
- Driver's License (Preferred)
Work authorization:
- United States (Preferred)
Seasonal job: